Policies, Terms & Conditions
Booking & Deposit
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A $50 deposit is required at the time of booking for all packages and à la carte services.
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Add-on services (e.g., drone, 3D tour, virtual staging, declutter) must be booked with a package or à la carte service.
Cancellations & Rescheduling
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Deposits are non-refundable.
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Cancellations or reschedules made less than 24 hours before the appointment will result in loss of the deposit.
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With 24+ hours’ notice, the booking may be rescheduled without additional cost (deposit is applied to the new date).
Delivery
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All photos, floor plans, and add-ons are delivered within 24 hours of the shoot, unless otherwise stated.
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Deliverables are provided in MLS-ready and high-resolution formats.
Payment
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Remaining balances are due online upon delivery of final files.
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Files will not be released until payment is completed.
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All sales are final due to the digital nature of the services.
Usage Rights (Licensing)
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All photos, videos, floor plans, and 3D tours are licensed for MLS, social media, and agent marketing purposes.
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Files may not be resold, transferred, or used by third parties (builders, designers, stagers, contractors, etc.) without written permission.
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Copyright remains with the photographer.
Client Responsibilities
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The property must be photo-ready at the time of the appointment.
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The photographer is not responsible for cleaning, staging, or moving items.
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If the property is not accessible or photo-ready upon arrival, the appointment may be rescheduled, and the deposit will not be refunded.
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Privacy Policy
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We collect only the information necessary to schedule, communicate, and complete services (name, email, phone, payment details).
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Your information will never be sold or shared with third parties.
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Payment processing is handled securely through [insert processor, e.g., PayPal, Stripe, Square].
Disclaimer
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Photos represent the property at the time of the shoot. The photographer is not responsible for changes made to the property afterward.
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Standard editing includes color correction, exposure adjustments, and line straightening. Advanced edits (decluttering, item removal, sky replacements) require additional purchase.
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We are not responsible for MLS compliance beyond standard formatting.